Terms and conditions and financial statement.

If you would like to register your child we ask you to read and agree to the following statements when you complete our registration form:

I understand that fees are due in full on the first of the month and that if I fail to pay by the 7th of the month the debt procedure will be followed.
 
I understand that if my child attends for more than the allocated funded EYE hours, I will be invoiced for the extra hours.
 
I understand that I must produce the EYE legal documentation within the 1st 2 weeks of term otherwise I will be invoiced at the Rainbow Nursery hourly rate for the child's attendance.
 
I give Rainbow Nursery permission to share my NI number and other details with the Early Years Entitlements Team at Somerset County Council
If this permission is not granted Rainbow Nursery will be unable to apply for the EYE additional hours funding.
 
I am aware that I am responsible to pay for any hours which cannot be claimed if I fall out of the Grace Period, and did not give the required notice about changing my child's hours i.e. one months notice.
 
Fees are invoiced monthly in advance, for all children.
Where possible invoices will be emailed to parents 7 days before the 1st of the month.
Where email is not possible paper copies will be issued 7 days before the 1st of the month.
 
One months written notice is required to cancel your child's booking. Alternatively one months fees will be charged in lieu of notice.
 
One months written notice is required to reduce the hours of your child's booking.
 
Two weeks fees are required as a registration fee and will be deducted off your 1st invoice. This fee together with this signed form confirms your child's booking.
 
The registration fee is non-refundable if your child does not start.
 
Refunds are not possible for sickness.
 
Children will be refunded up to 2 weeks holiday per year pro rata.
 
The nursery will be closed for 1 week at Christmas and for all the Bank Holidays.
These days will not be charged.
 
Children that arrive before their session starts or are collected after their session ends will be charged for the full hour.
 
Children must be collected on time, if parents are late collecting their child they will be charged £5 per 30 minutes between the hours of 12-5pm. If your child is booked in until 6pm and parents are late collecting them they will be charged £10 per 15 minutes.

We do ask that if parents are going to be late they give us as much notice as possible as we may need to ask extra staff to stay to maintain our legal staff ratio requirements.